Article No. 211
Created: 12:20 PM 09.03.03
Author: DeltaGraph Support Team [Link: dgsupport@redrocksw.com]
Original URL: http://support.redrocksw.com/dgknowledge/question.php?qstId=211
Q: Since installing DeltaGraph 5 on my MacOS X computer I've had trouble printing documents from Word. I export chart images to Word and print but Word refuses to print any pages that use symbols. What's going on?
A: We aren't sure why this is happening but it seems to revolve around the ~MathType Fonts. In early versions of DeltaGraph 5 (5.0.1a and earlier) the installer put this font in your Fonts folder. This apparently causes a conflict either within Word or within the OS X printing engine which results in the printing problems mentioned above. The solution is to move the ~MathType Fonts from your Fonts folder to the DeltaGraph 5/Equation Editor folder.
This problem will not occur if you have only used the DeltaGraph 5.0.2 (or later) installer.