Article No. 272
Created: 01:48 PM 06.15.07
Author: Knowledgebase Admin [Link: support@redrocksw.com]
Original URL: http://support.redrocksw.com/dgknowledge/question.php?qstId=272
Q: I'm running DeltaGraph on Mac OS X, when I print chart pages I get extra blank pages.
A: Extra pages being printed can often be caused by a mismatch of data in between the page setup menu and the document setup menu. To solve this go into document setup under file and select "printer page" rather than "custom" under "base size".
Another possibility is that the "number of pages" has been changed to make it so that the printer wants to print extra pages. the solution to this is to go into page then "number of pages". When you get into "number of pages" select only the top left cell telling DeltaGraph to print the chart to one "printer page".
To check if this is really the problem go into page and say "show paper size ". This will bring up a series of red and blue outlines on the chart canvas. If they are offset from each other it means that the DeltaGraph printing pages are not corresponding with the outline of what the printer considers a page. This leads to the printer printing extra pages due to the canvas size being changed.